EthWebs Terms of Service
The service that is subject to the following agreement is provided by EthWebs in association with LiquidNet Ltd., registered in the United Kingdom, Registration No. 4654498. EthWebs and LiquidNet Ltd. will be referred to as EthWebs for the sake of brevity in this document.
You should be aware that by signing up for an account with EthWebs, you agree to position data on our servers, thus making it accessible to the wide public. In this sense, you accept that it is beyond the power of EthWebs to restrict such access and guarantee the security of your files. You are completely in charge of protecting your data on EthWebs servers, which suggests that you would better consider carefully any piece of information before uploading it to your newly allocated EthWebs server space. It is recommendable to avoid publishing personal data that could be abused online.
The order form completion represents the electronic signing of this document.
You should abide by the Domain Name Registration Agreement, which is an indivisible part of this document.
ENTIRE AGREEMENT; SERVICE AGREEMENT
EthWebs shall provide its Services to You (the Customer) under the
Terms and conditions of this Customer Agreement. The Agreement is
intended to keep the integrity of both EthWebs and the Customer and to
protect both parties from liability. This Service Agreement will be
enforced to ensure the speed, power, performance, and reliability of
our services.
Along with the Order Form and any other documents or agreements
explicitly specified in this Agreement, the Customer Agreement
constitutes the whole act of convention between EthWebs and the
Customer, thus being the most significant document of the
newly-established relationship. In case that a court of competent
jurisdiction considers that any of the Agreement's provisions is
invalid, unenforceable, or void, the remaining ones will completely
reserve their validity.
Customer's side of the Agreement could be presented by the following
parties: an individual with personal demands, being over 18 years of
age; a legal entity such as a corporation, a limited liability company
etc. that is consistent with state's law system. If a person represents
the Customer for some reason, he/she should be legally authorized to
act in his/her name, thus accepting, executing and delivering the
Agreement.
You understand and agree that the Service is provided "AS-IS" and that
EthWebs assumes no responsibility for the timeliness, deletion, and
failure to deliver or store any Customer communication or
personalization settings.
Bandwidth - Each hosting plan includes prepaid monthly bandwidth in Megabytes. This bandwidth quota is shared between all the sites in a single hosting account. In case a hosting account exceeds its allowed bandwidth, it will be suspended until beginning of the next month when the quota will refresh automatically. Additional bandwidth is available. Contact sales for more information.
Domains Hosted - EthWebs hosting plans include domain hosting. Each hosting plan has a limit of the domains hosted.
Domain Registration - available at discounted price only with purchasing web hosting account(s). Each web hosting account can use a maximum of one discounted domain name. Domain registrations are final and cannot be refunded.
More detailed information regarding domain names can be found in the Domain Name Dispute Resolution Policy.
Disk Space - Additional disk space is available. Payment is accepted only in advance per year. Contact sales for more information.
IP Address - For many customers an IP address is important for starting SSL hosts and that's why we allow purchasing more IP addresses. In case your hosting account does not include an IP address, please contact sales for more information on how to obtain it. Payment is accepted only in advance per year.
MySQL Database(s) - is/are included in all hosting plans. Additional MySQL databases are available. Contact sales for more information.
MySQL Database Storage - Each hosting account has a limit for MySQL database storage. This storage is shared between all the MySQL databases in a single hosting account. Additional MySQL database storage is available. Contact sales for pricing.
SSH (Secured Shell) - In case your hosting account does not include a SSH, please contact sales for more information on how to obtain it. Payment is accepted only in advance per year.
BACKGROUND OPERATIONS/PROGRAMS ON SERVERS
These programs, named cron jobs, can be continuously run by EthWebs in
the background. Their provision suggests additional fee in accordance
with system resources used and operational maintenance involved, if
needed. Generally, EthWebs avoids placing complementary charges upon
customers, providing the CronTab service that is integrated in the
hosting Control Panel. Optional EthWebs Services: These services,
including but not limited to: Site Studio, Mailing Lists and other
services offered are provided WITHOUT WARRANTY and WITH NO GUARANTEE OF
RESULTS. EthWebs ADDITIONAL SERVICES OR FEATURES AND VALUE-ADDED
SERVICES OR FEATURES ARE OFFERED ON "AS IS" AND "AS AVAILABLE" BASIS.
EthWebs REJECTS ANY IMPLIED WARRANTIES. ANY OF EthWebs' EMPLOYEES,
MANAGEMENT OR AFFILIATES MAY NOT BE HELD RESPONSIBLE OR THUS LIABLE FOR
ANY POSSIBLE DAMAGES PROVOKING USE OR MISUSE OF ANY INFORMATION,
CONTENT OR SERVICES PROVIDED BY EthWebs, INCLUDING DIRECT OR INDIRECT,
PUNITIVE, AND INCIDENTAL DAMAGES RESULTING FROM ANY FAILURE TO PROVIDE
SERVICES, SUSPENSION OR TERMINATION OF SERVICES.
SERVICE GUARANTEES
EthWebs will guarantee 99.9% EthWebs network uptime and 99.9% network stability uptime. This, however, does not refer to problems stemming from:
Server Hardware Breakdown.
User error(s) or purposeful interruption(s) of the user service (e.g. if the client shuts his/her own server down, EthWebs is not responsible for the downtime).
Failures due to software that is not explicitly supported by EthWebs. Consequently, if a hardware crash provoked by the customer happens, EthWebs is beyond the control and responsibility for the resulting downtime.
SERVER USAGE & HOSTED CONTENT
Unauthorized Access. EthWebs expressly bans the use of any EthWebs hardware or software hosted on a EthWebs server for trying to illegally access another hosted machine or network.
Each customer will be able to take advantage of the package he/she has purchased at the introductory price levels and with one and the same set of features in the course of the whole contract period. EthWebs reserves the right to introduce certain changes to the packages (in the shape of complementary services) to the benefit of customers.
MONEY BACK GUARANTEE
EthWebs offers a 30-day money back guarantee. If you are not satisfied
with our hosting service, you can email billing-at-ethwebs.com and
receive a full refund for your hosting plan within 30 days after you
purchased the account. However, all domain registrations are final, do
not include any money back guarantee and will be subject to a $9.95 USD
per year per domain registration fee. You will be required to make a
deposit of $9.95 USD for the domain fee before receiving the refund for
the hosting account.
EthWebs contracts with JCB / VISA / MASTER CARD International and Discover Financial Services for chargeback procedures, thus avoiding its merchant accounts involvement. When signing up for a web hosting service with EthWebs, customers agree to AUP (this document) and the specified Terms & Conditions in this document. Thus, EthWebs will utilize this document as an evidence for the customer's agreement in cases of a chargeback inquiry on behalf of the customer based on points that the client tries to refute after he accepted them at the time of the order.
If, however, customer presents a valid motive for the refund required, having observed the afore-specified requirements, then EthWebs will process the money back procedures without hesitation. Any refund actions will immediately lead to web hosting account suspension and the customer's credit card will be charged back with the respective sum under the same payment order / authorization number.
EthWebs will charge customers with fees based on the fee structure at the time of the sign-up process. EthWebs reserves the right to introduce changes to the packages when needed regarding price and set of features. This means that the current price list at ethwebs.com may differ from the pricing and features of the customer's account.
When signing up for an account with EthWebs, the customer agrees to pay for the period of one year (365 days). EthWebs grants customers with 48 hours over the official payment period. In case that the payment has not been received, the account will be suspended.
Chargebacks are not considered as a way of refunding. Any customer who provides a credit card chargeback in response to a bill or order placed at EthWebs will be subject to collections and legal action. He/she will be charged $29.00 USD, because when signing up with EthWebs, customers accept these terms and conditions, thus agreeing to observe them strictly.
WARRANTIES AND REPRESENTATIONS
EthWebs provides hosting services on an "as is" and "as available"
basis without warranties or representations for its offering. The
company bears no responsibility for connection problems, in cases when
customers' hosting with EthWebs confronts with service interruption
issues.
FREE DOMAIN NAME PROMOTION
EthWebs has a promotion and gives FREE domain names only to new
customers of web hosting accounts. However, when the money back
guarantee option is used the domain names must be paid - $9.95 USD per
year per domain name. Domain name owners will receive an account
username and password to manage their domain names and they will be
able to transfer the domain name(s) at will.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the EthWebs Services, you will not use
the EthWebs Services for any purpose that is unlawful or prohibited by
these terms, conditions, and notices. You may not attempt to gain
unauthorized access to any EthWebs Services, other accounts, computer
systems or networks connected to any EthWebs Services, through hacking,
password mining or any other means. You may not obtain or attempt to
obtain any materials or information through any means not intentionally
made available through the EthWebs Services.
EthWebs reserves the right at all times to disclose any information as
EthWebs deems necessary to satisfy any applicable law, regulation,
legal process or governmental request, or to edit, refuse to post or to
remove any information or materials, in whole or in part, in the sole
discretion of EthWebs.
EthWebs is within the capacity to refuse service to unlawful parties.
EthWebs servers can be used explicitly for legal purposes only and each
attempt for taking indecent advantage of the servers inconsistent with
the rules will be immediately rejected. In this light, EthWebs
expressly forbids any breach of Federal, State or Local regulation,
including, but is not limited to the transmission of:
copyrighted material, material legally judged to be threatening or
obscene and material protected by trade secrets.
EthWebs management will thoroughly scrutinize any of the received
orders and decide to their own discretion which of them do not comply
with the officially stated requirements for use of the company's
servers. EthWebs servers CANNOT be used for the propagation,
distribution, housing, processing, storing, or handling in any way of
lewd, obscene, adult OR pornographic material, or any other material
which is considered impermissible by the company including, but not
limited to - pornography, adult materials, satanic materials, and any
other materials of an adult nature.
THIRD PARTY
Any dealings
with third parties (including advertisers) included within the EthWebs
Services or participation in promotions, including the delivery of and
the payment for goods and services, and any other terms, conditions,
warranties or representations associated with such dealings or
promotions, are solely between you and the advertiser or other third
party. EthWebs shall not be responsible or liable for any part of any
such dealings or promotions.
TERMINATION
You agree that
EthWebs, in its sole discretion, may terminate your password, account
(or any part thereof) or use of the Service, and remove and discard any
Content within the Service if you violate these terms.
SERVICE DENIAL
EthWebs reserves the right to reject its service and terminate this
agreement for a certain period of time or indefinitely upon customers'
failure to pay. The customer then is considered a debtor to EthWebs and
liable for reasonable interest and collection fees.
YOUR RESPONSIBILITIES
You
are solely responsible for the content of your messages. Using the
EthWebs Service in connection with surveys, contests, pyramid schemes,
chain letters, junk e-mail, spamming or any duplicative or unsolicited
messages (commercial or otherwise) is prohibited.
In consideration of your use of the Service, you agree to:
Provide true, accurate, current and complete information about yourself as prompted by the registration form of the Service.
Maintain and promptly inform us to update Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or EthWebs has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, EthWebs has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).
When signing up for un account with EthWebs, each customer agrees to submit correct and up-to-date contact details, meaning that when introducing any changes to this information, he/she is obliged to notify EthWebs in the course of a 10-business-day period after the changes become valid. The introduction of changes should be done online through customer's Control Panel, not via e-mail. This requirement is also in force for EthWebs - customers will always be aware of any contact information changes that the company places within its website. This way, a flawless communication process between both sides is guaranteed.
You will receive a password and account designation upon completing the registration process of the Service. You are responsible for maintaining the confidentiality of your password and account, and you are fully responsible for all activities that occur under your password or account. You agree to:
immediately notify EthWebs about any unauthorized use of your password or account or any other breach of security.
ensure that you exit from your account at the end of each session.
EthWebs cannot and will not be liable for any loss or damage arising from your failure to comply with this.
Any Customer in violation of system or network security is subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, e-mail bombing, flooding deliberate attempts to overload a system and broadcast attacks. Forging of any TCP/IP packet header or any part of the header information in an e-mail or newsgroup posting.
Harm to EthWebs Servers - any attempts for doing harm to a server or customer of EthWebs Services are explicitly banned
Acceptable Use of Services / Acceptable Access to Services - EthWebs will immediately and resolutely react to any attempt of use of an Internet account or computer by a EthWebs customer unauthorized by the account or computer owner. Such attempts include "Internet scamming" (tricking other people into releasing their passwords and etc.), password robbery, security hole scanning etc. It DOES NOT matter whether the attacked account or computer belongs or not to EthWebs Services, the fraud will be subject to actions based on the very nature of the attack which could be a warning, an account suspension or cancellation and civil or criminal legal action.
CPU usage (or usage of the Central Processing Unit(s)) on the web server Customer's account is hosted on is subject to some regulations. That means that each hosting account can take advantage of up to 10% of the CPU power for no longer than 180 seconds at any given time or 4.5% in the course of 24 hours. EthWebs strongly requires that customers be very judicious when using the CPU power for their accounts. Otherwise, we may suspend customer accounts in cases of registered impact on other accounts on the server or disturbance caused to the functioning of the server. If we do suspend an account, then its owner will be notified of that in consistence with the situation that this suspension may provoke. Then the account's owner may be required to upgrade to a dedicated or semi-dedicated web hosting solution. Possible alternative is a required reduction in the load and traffic that the customer's account gets. EthWebs reserves the right to block files or scripts that use CPU exceedingly and notify clients.
Customer agrees not to publish on or over its account any information, software or other content, which violates or infringes upon the rights of any others or which knowingly contravenes the laws of any jurisdiction in which such content is generally accessible.
Users are NOT allowed to send more than 1500 emails per day per hosting account.
Each account is entitled to host up to 50 000 files.
MySQL usage: each database hosted on our system can be used only by the user who has created it. Another user, whose account is hosted on the same or on another server, cannot use the database created in your account. The MySQL database has a limit of 45 000 queries per hour. If you have reached 45 000 queries per a given hour, you will not be able to make any more queries. In the next hour you will have access to the database again and the counter will be reset.
EthWebs does NOT allow sites that provide any content, points of distribution, or 'links' to sites that:
infringe on any third party's intellectual property or proprietary rights, or rights of publicity or privacy
violate any law, statute, ordinance or regulation
are defamatory, trade libelous, threatening, unlawfully harassing, abusive, pornographic or obscene
contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another
contain Pirated or Hacking / Phreaking Software (Warez) - Any software that is copyrighted and not freely available for distribution without cost. ROMs, ROM Emulators and Mpeg Layer 3 files (MP3) all fall under this jurisdiction
have Adult Sites (content) - Any erotic or pornographic material, links to adult sites, or advertisements of adult sites.
SERVICE EXPIRATION AND RENEWAL
The hosting service is active for one year (365 days). After that
period of time, the account will be automatically suspended until the
Customer renews it by paying the anual subscription. In case the
Customer does not renew his hosting account, it will remain BLOCKED.
The account's data will be kept for two months, after that it will be
permamently deleted.
The redemption period is a registry level period of up to 30
days that occurs when a domain name is deleted after it expires without
being renewed. Instead of just being deleted and returned to the pool
of domain names available for registration, the registry holds the name
in a REDEMPTION PERIOD. During this 30-day period, the original domain
registrant may retrieve the domain name from deletion for an additional
fee by contacting the registrar.
This extra 30-day period extends the time available to renew
expired domain names. However, all names that enter the redemption
period are removed from the zone files (the list of domains currently
in the global DNS); therefore, any web site or e-mail services
associated with the domain name will stop working.
After the 30-day redemption period there is a 5-day pending
delete phase. When a domain is in this phase no one can retrieve the
domain and it cannot be registered. After the 5-day pending delete
phase the registry will release the domain name back into the public
pool of available domain names.
We strongly recommend that you renew your domain registration
before the domain name is placed in redemption. If your domain name is
placed into redemption, we cannot prevent the zone files being removed
from the DNS and your web site and any associated services will cease
to work.
We can assist in retrieveing your domain only if your domain
was registered with us. If your domain was registered with another
registrar, you must contact that registrar for information regarding
retrieving your domain name. You will be charged with a REDEMPTION FEE
of $190.00 USD for the domain registration renewal.
CUSTOMER WEBSITE; E-COMMERCE; CUSTOMER WARRANTIES/GUARANTIES
When buying an allocated space on EthWebs servers, customers agree to be fully responsible for the development, operation and maintenance of their web site, online store and e-commerce activities within that space. Each customer is in charge of all the products and services as well as of all contents and materials appearing online, including:
the accuracy and relevance of Customer Content and content and material showcased in its store or on its products
certainty that the Customer Content and content and materials appearing in its store or on its products do not violate or infringe upon the rights of any person
certainty that the Customer Content and the content and materials appearing in his/her store or on his/her products are not calumnious or somehow illegal. Customer is the only one in charge of approving, processing and filling customer orders and of taking care of customer requests or complaints. Customer is the one in charge of the payment or satisfaction of any and all taxes related to his/her web site and online store.
Customer bears the responsibility for ensuring the security and confidentiality of any customer data (including, without limitation, customer credit card numbers) that he/she may receive in connection with his/her web site or online store.
Each Customer guarantees to EthWebs that he/she owns or possesses the right to use the Customer Content and its material, including all text, graphics, sound, music, video, programming, scripts and applets. Each Customer warrants to EthWebs that the use, reproduction, propagation and transmission of the Customer Content and any information and materials contained inside do not, and will not:
infringe or abuse any copyright, patent, trademark, trade secret or any other proprietary right of a third party
break any criminal laws or manifest false advertising, unfair competition, vilification, privacy intrusion; violate a right of publicity or violate any other law or regulation. Each Customer empowers EthWebs to reproduce, copy, use and propagate all and any part of the Customer Content for ensuring and operating the Services. EthWebs is granted the right to assess the extent these operations need to be done.
TORTUROUS CONDUCT
Any case of indecent treatment towards a EthWebs employee will be
considered inappropriate. Each Customer is anticipated to conduct a
professionally mannered communication with EthWebs employees regarding
any requests for help through e-mail or by means of the Ticket Desk
Support System. Each Customer should avoid applying any forms of
written emotional outburst or cursing. Any attempts of deliberately
undermining behavior will be interpreted as a breach of this TOS.
Other acts of treatment towards EthWebs employees that will be
considered as unacceptable include any verbal, oral, written or
delivered by a second party threats addressing EthWebs or any of its
employees, partners, equipment, and concerns. Any forms of such threats
will be interpreted as a breach of this TOS. EthWebs keeps the right to
assess which behaviour will be treated as a breach of this TOS and to
give no refunds to the users whose accounts have been suspended for
violating the aforementioned rules.
SPAMMING IS PROHIBITED
We
will determine in our sole discretion whether any of the messages you
send are spam. For your information, spamming generally includes, but
is not limited to:
the sending of unsolicited messages in bulk, or the sending of unsolicited e-mails, which provoke complaints from recipients
the sending of junk mail
the use of distribution lists that include people who have not given specific permission to be included in such a distribution process
posting commercial ads to USENET newsgroups that do not permit it
posting articles containing binary encoded data to non-binary newsgroups
excessive and repeated posting of off-topic messages to newsgroups
e-mail harassment of another Internet Customer or Customers, including but not limited to, transmitting any threatening, libelous or obscene material, or material of any nature which could be deemed to be offensive
the e-mailing of age-inappropriate communications or content to anyone under the age of 18
"Spamming" is considered as explicit misuse of ethical principles and will be interpreted as a violation of them
The maximum number of allowed e-mail messages sent per day is 1500. There are no exceptions to this rule. Every customer who is sending more than 1500 e-mail messages per day needs a dedicated server and cannot use a shared hosting account.
NEWS RELEASES
Forward Looking Statements: these refer to any predications within this
website that are not based on objective facts and express expectations
with regard to forthcoming events. Such statements cannot be treated as
reality-based because it is possible that they happen to deviate from
actual circumstances. Forward Looking Statements can be recognized by
the availability of indicative words such as "believes", "anticipates","plans," "may," "hopes," "can," "will," "expects," "is designed to,"
"with the intent," "potential". However, their availability is not a
compulsory requirement for a forward-looking statement to be treated as
such.
FORCE MAJEURE CIRCUMSTANCES
EthWebs
will be in an off-liability position as regards the failure or delay in
doing its professional duties in consequence of circumstances beyond
its control. Such circumstances could be provoked by acts of any
governmental body, war, rebellion, sabotage, embargo, fire, flood,
strike or other labor disturbance, interruption of or delay in
transportation, unavailability of, interruption or delay in
telecommunications or third party services (including DNS propagation),
failure of third party software or hardware or inability to obtain raw
materials, supplies or power used in or equipment needed for
provisioning of the Services.
This agreement constitutes the whole act of convention between the
parties with regard to the agreement signed between them. It is not
subject to any amendments, modifications, or any other alterations with
the exception of changes introduced through a written instrument that
is signed by the party to be charged.
This Agreement shall be interpreted in consistence with the laws of the State of Florida, US.
This Agreement shall be in force and effect entirely to the benefit of the parties hereto and their respective heirs, executors, administrators, successors and assigns. - The captions and headings contained in this TOS are aimed at facilitating the text comprehension. They are not a part of the very Agreement, and shall not limit or construe the provision they refer to. - This Agreement may be executed in counterparts, which will be considered as original.
COPYRIGHTS
Copyrighted material must not be placed on Customers' accounts without
the permission of the copyright owners or people that are specifically
authorized by the copyright owners. Only copyright owners or people
specifically authorized by them may upload copyrighted material to the
account.
Upon our receipt of a notice of a claimed copyright infringement
containing the above information, after confirmation we will promptly
remove the allegedly infringing material from the Services and carry
out further procedures if necessary. We will assume no liability to any
Customer of the Services for the removal of any such material.
Please report any violations of the Terms of Service and the Domain Name Dispute Resolution Policy to info-at-ethwebs.com .
ASSIGNMENT
Customer shall
not have the right to assign this Agreement without the written
permission of EthWebs. This Agreement shall be in force and effect to
the total benefit of Customer and EthWebs and their successors and
permitted assigns.